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Frequently Asked Questions (FAQ)

General Questions

What is PyroBot?

PyroBot is a comprehensive Discord bot designed for gaming communities, combining powerful raid management features with AI-powered chat assistance. It helps server administrators organize raids, manage participants, and provides intelligent responses using AI with guild-specific knowledge.

How do I add the Bot to my server?

  1. Click the invite link provided by your administrator
  2. Select your server from the dropdown
  3. Grant the necessary permissions
  4. The Bot will be added to your server and ready to use
  5. Configure initial settings using /pyro-guild set

What permissions does the Bot need?

The Bot requires the following permissions:

Is the Bot free?

Yes! The Bot is free to use with standard features including raid management and basic AI capabilities. We offer optional premium features for supporters who want enhanced AI limits, custom models, and additional capabilities.


Raid Management Features

How do I create a raid schedule?

Use the /pyro create command with the following information:

Example:

/pyro create
  date: 2025-12-15
  raid_time: Evening
  raid_role: Nightmare Raid
  expired_before: 1h

Can I set up automatic reminders?

Yes! The Bot automatically sends:

Configure reminders using /pyro-notification set.

How do I manage raid participants?

The Bot provides several ways to manage participants:

What is the Pass System?

The Pass System allows you to:

Setup Steps:

  1. Create passes: /pyro-pass create name: DPS
  2. Assign to raid role: /pyro-assign-pass create
  3. Set limits: /pyro-limit set

Can I customize notifications?

Yes! Use the /pyro-notification command to:


AI Features

How do I talk to the AI?

Simply mention the bot in any channel:

@PyroBot What are the best strategies for Nightmare Raid?

The AI will respond with contextual information based on:

What is the Guild Knowledge Base?

The knowledge base allows your community to store and retrieve important information:

Adding Knowledge:

@PyroBot add-knowledge The Nightmare Raid boss has 3 phases. 
Phase 1 requires high DPS, Phase 2 needs crowd control, 
Phase 3 is a burn phase.

How it works:

  1. User submits knowledge
  2. Submission sent to validation channel
  3. Vice/Leaders approve or reject
  4. Approved knowledge becomes searchable
  5. AI uses it to answer questions

How does chat summarization work?

Every 3 hours, the Bot automatically:

  1. Collects the oldest 50+ unsummarized chat logs per guild
  2. Sends them to AI for summarization
  3. Stores summaries as searchable documents
  4. Uses summaries to provide better context in future conversations

This helps the AI remember important discussions without storing every message forever.

Can I use my own AI model?

Yes! Premium supporters can:

  1. Use their own OpenRouter API key
  2. Choose their preferred AI model
  3. Configure custom AI settings per guild

Use /pyro-ai set to configure custom AI settings.

What are the AI query limits?

Rate limits reset every minute and are shared across the guild.


Premium Features & Supporters

What are the benefits of becoming a Supporter?

Supporters unlock premium features including:

Increased AI Query Limits

Custom AI Configuration

Extended Features

How do I become a Supporter?

  1. Use the /donate command in Discord
  2. Follow the payment link
  3. Complete the donation process
  4. Your supporter status will be activated
  5. Configure premium features!

Why should I donate?

Running PyroBot is not free. Your donation helps cover:

Every AI query costs money. Your support directly enables us to provide this service.


Troubleshooting

The Bot isn't responding to commands

  1. Check that the Bot has permission to send messages in the channel
  2. Verify the Bot is in your server and online (green status)
  3. Try using the command again
  4. Check if you're being rate limited
  5. Verify the command syntax is correct

The AI isn't responding when I mention it

  1. Ensure AI features are enabled: /pyro-ai view
  2. Check that you mentioned the bot correctly: @PyroBot
  3. Verify you're not being rate limited
  4. Make sure you included a question/message after the mention
  5. Check the bot has permission to read messages

Raid reminders aren't being sent

  1. Verify notification settings with /pyro-notification list
  2. Check that the Bot has DM permissions enabled
  3. Ensure participants haven't blocked the Bot
  4. Confirm the raid time is set correctly
  5. Verify the notification channel exists

Buttons aren't working on raid embeds

  1. Ensure the Bot has permission to add reactions
  2. Check that the raid hasn't expired (signup period closed)
  3. Verify you're using the latest version of Discord
  4. Try refreshing the message
  5. Check if you've reached daily participation limits

Configuration & Settings

How do I set up raid roles?

Use the /pyro-role command to:

  1. Create a new raid role: /pyro-role create name: Nightmare Raid
  2. Optionally link a Discord role
  3. Create passes: /pyro-pass create
  4. Assign passes to the role: /pyro-assign-pass create
  5. Set participant limits: /pyro-limit set
  6. Configure notifications: /pyro-notification set

Can I have multiple raid roles?

Yes! You can create as many raid roles as needed for different raid types, difficulty levels, or schedules. Each can have its own passes, limits, and notification settings.

How do I configure AI features?

Use the /pyro-ai command to:

How do I manage the knowledge base?

For Administrators:

  1. Set validation channel: /pyro-knowledge channel #knowledge-review
  2. Review submissions in the validation channel
  3. Click ✅ Valid or ❌ Invalid buttons
  4. Manage existing knowledge: /pyro-knowledge list

For Users:


Data & Privacy

What data does the Bot collect?

The Bot collects:

How is my data protected?

How long is chat history stored?

Can I delete my data?

Yes! Contact us with your request and we'll delete your data within 30 days, subject to legal retention requirements. Note that this may affect Bot functionality for your guild.


Support & Contact

How do I get help?

What's the response time for support?


Still Have Questions?

If you can't find the answer here, join our Discord support server or contact us at pyrobot@luminix.id